CommunityOS was started in 2026 by Gai Winter and Eitan Reiter, after both repeatedly hit the same wall: there was no defensible way to run community work on X at scale. So they built it.
The category we sit in — community intelligence — did not have a name in 2025. There were listening tools, quest platforms, CRMs, and a million spreadsheets, but nothing that took the question which people in my audience actually matter, and what should I do about them? and produced an operator-grade answer.
Both founders had run into the same wall from opposite sides. Gai built scoring systems and kept watching them get used wrong because the operators on the other end didn’t have a queue, just a CSV. Eitan ran growth and marketing operations and kept watching campaigns get scored on impressions because the only number anyone could agree on was the worst one.
CommunityOS is what the two of us decided to build instead of continuing to file complaints.
For pilot conversations, press, partnerships, and methodology questions — direct line during the pre-launch window.
Get in touch